Return - Refund - Cancellation

We at MD BIOCOALS comply with a 7 Day go-back coverage for non-discounted and discounted merchandise shopped from our internet site – www.mdbiocoals.com we want you to be completely satisfied with each object you purchase from MD BIOCOALS. If for anything purpose, you are not happy together with your purchase, we can take delivery of returns within 7 Days after purchase if the following situations are met:

All MD BIOCOALS items must be back in an unmarked, unused circumstance with the original packaging and authentic sales receipt. Please notice, if the product is bought from any of our MD BIOCOALS Showroom / Offline Stores – they cannot be back thru our online keep.

Any objects that have been altered or repaired through an external repair service will not be prevalent for a refund or exchange.

If your order has already been shipped, we invite you to wait until it arrives after which you could cancel your order by contacting our orders group to request it go back by dropping an electronic mail to support@mdbiocoals.com along with your order details.

For seamless returns, kindly ensure the product is packed in the equal way it was packed and dispatched to you.

After inspection, we can verify whether the Products are in a suitable circumstance or not. This confirmation may be dispatched to you within 7 working days once we acquire the cargo. Upon confirmation, as in line with the Return Policy, we will issue a store credit score or a financial institution refund (whichever is decided on by the consumer) for that precise amount (apart from transport & COD prices if applied). The mode of refund cannot be changed once you’ve submitted the request with us.

Mode of Return

In case of return/trade client has to set up themselves at their value to ship the product returned to us.

Cancellations

You can cancel your order online within 1 hour and as soon as the cancellation is accredited we can refund the amount within forty-eight hours and the quantity will replicate within five operating days. Your whole order quantity can be refunded through the refund method selected through you. In case of the object you've got ordered has been shipped but has no longer but been brought to you, you may still, cancel the order online. Your refund can be processed once we receive the beginning ordered item returned from the courier. You can sign up for your account and go to Recent Order to cancel your order.

An order cannot be canceled as soon as the object has been added to you.

Refunds

Customers can request to us within 7 days, and as soon as the refund is accredited we can refund the amount within 48 hours and the amount will replicate within 5 operating days. Once the back product is received through MD BIOCOALS. Your order amount will be refunded to you by way of your preferred refund approach i.e. refund thru the fee method you used or save credit be aware.

For refund against cash on transport order, the user will need to fill a form that accepts financial institution account details to which the amount will be refunded.

COD costs and taxes are non-refundable.

The Management’s decision about broken/faulty products and/or issuance of a credit score will be final and binding. Further, the Management reserves the unilateral right to alter/modify the aforesaid situations/policy without previous notice and the same shall be final and binding.